Customer Care

Accessible and Reliable

Each and every client serviced by Resident Care Pharmacy is supported by our dedicated customer care representatives.

Our customer care representatives assist residents with obtaining medication coverage wherever possible. We initiate contact with physicians to obtain the necessary documents to obtain coverage through the limited use and exceptional access program (Section 8), as well as manufacturer’s programs if available.

Our care team focuses on ensuring each medication is delivered in an accurate and timely manner.

Read about our On-Site Staff Training and Quality Assurance Audits

Please contact us now to hear more about our services.